What Data We Collect and Why
When you create an account, we collect your name, email address, phone number and the wallet identifier you register — whether that is your DANA account number, OVO phone number or GoPay-linked number. We use this to verify your identity, process deposits and withdrawals, and send
-
1
you account-related messages. We do not sell your personal data to third parties for marketing. Transaction records tied to your wallet activity are retained to meet fraud-prevention obligations and to resolve any account disputes you raise with our support team. If you access the lobby from
-
2
Palembang or anywhere else in Indonesia, the same data handling rules apply across the platform. Cookies and session data are collected automatically when you browse; these help the site load your preferences and keep your login session active. You can adjust cookie settings in your browser
-
3
at any time. Data retention periods depend on the type of record — account registration data is held as long as your account remains active, and for a defined period afterward as required by applicable rules. Where local law permits, you have the right to request
-
4
a copy of the data we hold, ask us to correct inaccuracies or request deletion. Availability of specific rights depends on local law and the eligible region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.